Privacy Policy & Terms & Conditions
Last Updated: 09 / 05 / 2024
- Introduction
Welcome to DEZAK MENTAL HEALTH PROVIDER (“DEZAK MENTAL HEALTH”). We are committed
to protecting your privacy and ensuring that your personal and health information is handled
securely and in accordance with applicable laws, including the Health Insurance Portability and
Accountability Act (HIPAA). This Privacy Policy explains how we collect, use, disclose, and
safeguard your information when you visit our website (https://dezakmentalhealth.com/) and
use our services, including telehealth and SMS text messaging services. - Information We Collect
Personal Information:
When you contact us via email at info@dezakmentalhealth.com or through our contact form on
our website, we may collect personal information such as your name, email address, phone
number, and any other details you choose to provide.
Health Information:
During telehealth appointments, we collect health-related information necessary for your care,
including medical history, symptoms, treatment plans, and other relevant data.
Usage Data:
We collect information about your interactions with our website, such as IP addresses, browser
types, pages visited, and the dates and times of your visits.
- How We Use Your Information
To Provide and Manage Services:
We use your personal and health information to deliver services, manage appointments,
diagnose conditions, and create treatment plans.
To Communicate:
We may use your contact information to respond to inquiries, send appointment reminders,
follow-up messages, billing-related communications, and service-related SMS text messages
when consent is provided.
To Improve Our Services:
We use usage data to analyze website performance, enhance user experience, and ensure the
effectiveness of our services.
To Comply with Legal and Regulatory Requirements:
We may use and disclose your information as required by law, including HIPAA, and to respond
to legal requests and obligations.
- Your Rights
- You have the right to access and request corrections to your personal and health information.
- You may opt out of SMS communications at any time by replying STOP.
- You may request deletion of your personal information, subject to legal and contractual
obligations.
- Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance functionality and analyze usage.
You can manage your cookie preferences through your browser settings. - Children’s Privacy
Our services are not intended for individuals under 18 years old. We do not knowingly collect
information from minors. - Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website
with a new effective date. - Contact Us
DEZAK MENTAL HEALTH PROVIDER
Email: info@dezakmentalhealth.com
Website: https://dezakmentalhealth.com/
SMS Terms & Conditions (RingCentral / 10DLC Compliant)
SMS Consent:
By providing your mobile phone number and opting in, you consent to receive SMS text
messages from DEZAK MENTAL HEALTH PROVIDER related to healthcare services, appointments,
billing, and administrative communications.
No mobile opt-in or text message consent will be shared with third parties or affiliates.
Types of SMS Messages:
Appointment reminders, follow-up communications, billing and account notifications, and
scheduling updates.
Message Frequency:
Message frequency may vary. You may receive up to 2 SMS messages per week.
Message & Data Rates:
Standard message and data rates may apply.
Potential Fees for SMS Messaging:
Please note that standard message and data rates may apply, depending on your carrier’s
pricing plan. These fees may vary if the message is sent domestically or internationally.
Opt-In Method:
You may opt-in to receive SMS messages from DEZAK MENTAL HEALTH PROVIDER in the
following ways (We use SMS for customer care to communicate with patients about
appointment scheduling and reminders, follow-up instructions, prescription refill notifications,
and general office support. Messages are informational only, HIPAA-compliant, and sent to
patients who have provided consent.)
Opt-Out:
Reply STOP to unsubscribe at any time.
Standard Messaging Disclosures:
Message and data rates may apply.
You can opt out at any time by texting “STOP.”
For assistance, text “HELP” or visit our Privacy Policy and Terms and Conditions pages.
Message frequency may vary.
Help:
Reply HELP or contact info@dezakmentalhealth.com.
Thank you for trusting DEZAK MENTAL HEALTH PROVIDER with your mental health care. We
value your confidence in our services and are committed to supporting you with
professionalism, compassion, and respect.